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Satmetrix Releases 2009 Annual Net Promoter(R) Benchmark Reports for Customer LoyaltyMonday, March 30, 2009 @ 9:45AMReports Highlight Customer Experience Leaders in Financial Services, Telecommunications, Technology and Online Services

Another car giant fallsWednesday, February 18, 2009 @ 5:46PM Francisco Martinez, a technician with Gilroy Ford Lincoln Mercury, cleans up his area in the shop as his son, Ivan, 5, hangs out. The dealership closed its doors today, becoming the second local dealership to shutter this week. Photo by: Christopher Bone, Staff Writer A week after Gilroy Pontiac Buick GMC closed its doors, leaving 26 people without a job, owner Don Malinoff ...

Pittsburgh Public Schools May Change Sex Ed ProgramWednesday, February 4, 2009 @ 9:19AMPITTSBURGH -- Pittsburgh Public Schools administrators are considering an "abstinence-plus" sex education program because statistics show city teens give birth more often than the regional average.

Georgia Power Customers May Get Rate HikeWednesday, January 28, 2009 @ 8:13PMBackers of a bill that would boost electric bills for Georgia Power customers say it will actually save consumers money over the long haul.

Ricketts Family Named Winning Cubs BidderFriday, January 23, 2009 @ 8:08AMThe billionaire Ricketts family has been selected by Tribune Co. as the winning bidder for the hard-luck Chicago Cubs.