Credit dispute.?
I just checked my credit and it said i have a credit score of 632! It said thats because of an old account that i owed money on. I had the same problem 2 years ago with this account and i called and they said that they i couldn't do anything about it because they took it as a complete loss and the dispute was closed. I'm going to call them tomorrow but if they don't cooperate, whats the alternate routs? Thanks. PS. The amount owed was $25.
Public Comments
- Dispute it with the credit bureaus. If it comes back verified, dispute again in 60 days.
- No dispute is closed! Period. In this case, I presume the "they" is the creditor who claimed a loss? What happened two years ago when you called? Should this have been taken care of two years ago? Don't waste your time calling. You need a paper trail. Two suggestions especially for such a small amount. 1. You didn't mention the size of the company, but this strategy has worked more than I can count: Find the email addresses of the company's "decision makers." With all respect, don't spend time with the front-end people. Explain what has happened, that you paid the debt two years ago, have tried repeatedly to clear this up but keep having problems getting help from the company's CS. You want the decision maker's help with removing this bad credit mark on your report (s). 2. If the "goodwill" strategy doesn't work and for $25, I'll be shocked if it doesn't work, then you need to "DV" them, i.e. "debt validate" the creditor with a letter while simultaneously disputing the Credit Reporting Agency. By law, the creditor _must_ validate your debt...every minute transaction detail. And every detail must be 100% accurate. In the meantime, you're disputing the bad credit listing with the CRA (s)...the 1-2 punch. While disputing, the bad listing _must_ show "in dispute." If not, violation. Chances are, the creditor will not respond to the DV or dispute request and you'll get a deletion. Avoid the phone. It's too easy to blow you off. This is the law under the Fair Credit Reporting Act I(FCRA). Thanks for persisting and not giving up.
